1、【题目】DearMr./Ms,

Mr.JohnGreen,ourGeneralManager,willbeinParisfromJune2to7andwouldliketocomeandseeyou,say,onJune3at2.00p.m.abouttheopeningofasampleroomthere.Pleaseletusknowifthetimeisconvenientforyou.Ifnot,whattimeyouwouldsuggest.Yoursfaithfully,

请用写信的方式来进行回复

答案：

Dear Mr. / Ms,

Thank you for your letter informing us of Mr. Greens visit duringJune 2-7. Unfortunately, Mr. Edwards, our manager, is now in Cairoand will not be back until the second half of June. He would,however, be pleased to see Mr. Green any time after his return.We look forward to hearing from you.Yours faithfully,

解析：

暂无解析

1、【题目】题目：抱怨和索赔信函

答案：

For Delay in Shipment (由于发货延迟而抱怨)

Dear Sirs ,

The furniture we ordered from you should have reached us a week ago .Needless to say , the delay in delivery has put us to great inconvenience .It is therefore imperative that you dispatch them immediately .Otherwise we shall be obliged to cancel the order and obtain the goods elsewhere.

Please look into the matter as one of urgency and let us have your reply as early as possible .

For Poor-Packing (由于包装不妥提出索赔)

Dear Sirs ,

We are writing to inform you that the toys covered by our order No.519arrived in such an unsatisfactory condition that we have to lodge a claim against you .It was found upon examination that 10% of them are broken and some are badly scratched , obviously due to the improper packing . Therefore, we cannot offer it for sale at the normal price and suggest that you make us an allowance of 20% on the invoiced cost .This is the amount by which we propose to reduce our selling price .If you cannot accept , Im afraid we shall have to return them for replacement .

Sincerely yours , XXX

For Damage of Goods (由于货物损坏而抱怨)

Dear Sirs,

Our order No.JT-8 The glassware you supplied to our order of 3rd July was delivered by the shipping company this morning .The 160 cartons containing the goods appeared to be in perfect condition .But when I unpacked them with great care , I regret to report that 10 cartons of glassware badly cracked .

We trust you can understand that we expect the compensation for our dam aged goods.

For Incomformity(由于货物不符而抱怨)

Dear Sirs ,

On March 12, we ordered 1,200 shirts size 42. But unfortunately ,we received completely different articles-children clothes today .We can only presume that a mistake was made and the children clothes were for another order.

As I have several customers waiting , please arrange for the replacements at once.

解析：

暂无解析

1、【题目】题目：Invitation Letter邀请与约见函

答案：

Dear Mr.Black:

To celebrate the 10th anniversary of Shenzhen Trading Co.Ltd,we are holding a dinner party at Hilton Hotel in Shenzhen from 7:00 p.m.to 9:30 p.m.on Saturday,June 6th.

You are cordially welcome to the party so that we can express our sincere appreciation for your generous support.For your information,the party will be attended by other business elite such as Mr.Zang Hong and Li Peng from Beijing International.We believe that this may offer many of us an excellent opportunity to get acquainted with each other.

We do hope that you will be able to join us on this occasion,and look forward to meeting you at the party.

Sincerely yours.

解析：

暂无解析

1、【题目】题目：Reassessment of job satisfaction

答案：

This report sets out to use Workset colours to assess the accuracy of my job description as PR officer and to suggest a number of changes.

Findings

It is clear that there is a difference between the way the company views the job and the reality as I perceive it. Firstly, a number of areas which demand a significant proportion of my time are not mentioned in the official job brief. The segment on the pie chart which provides most cause for concern is the pink sector; this relates to my attendance at a number of meetings which I can contribute little. Another significant area is the grey segment; this refers to the unscheduled time I spend sorting out computer problems. I feel these activities are hampering my core work. As can be seen from the pie charts, the time I spend actively working to meet the goals agreed with my line manager is less than envisaged.

Conclusions

The above discrepancies clearly indicate that my current job brief is inaccurate.

Recommendations

I would recommend that my official job brief should be updated using the Workset colours. It would also be valuable to consider the proportion of non-core colours in the pie chart and to investigate whether work in these areas could be carried out by someone else more suited to these tasks.

解析：

暂无解析

1、【题目】题目：CongratulationLetter祝贺与慰问

答案：

Sample 1

Dear Mr.Stewart:

Please accept my warmest congratulations on your promotion to general manager! We have just learned that you have been appointed to this position.It came as no surprise to us in view of your unusual abilities.You deserve the position after years of service in the company.Your experience in this field will surely bring in more profits for your company.We are sending you our best wishes for the future.

Through 3 years of working with you,many of us know clearly how much you have contributed to building the relationship between our two corporations.You also have come to know us well during the past 3 years,and we are ready to offer you the same service in the days ahead.

We look forward to the continuing growth of your company under your enlightened leadership.

Sincerely Yours,

David Parker

Sample 2

Dear Michael:

Congratulations on the birth of your son!How happy and proud you must be at this time.And hope your son grow up healthy,wealthy and wise.

My best wishes to all three of you!

Truly yours,

Joe Wisdom

解析：

暂无解析

1、【题目】YouaregoingtospendholidaysinHawaiiinJune.Suddenlyyoureceivedaletterfromanimportantcustomer,Mr.EltonDeland,whowillarriveon25thJuneanddiscusstheclaim.YouhavetodelaythetriptillJuly.

WriteashortmessagetoMs.AnneFolster,yoursecretary.

.ExplainWhyyoupostponeyourtrip.

.MentionthedatewhenMr.EltonDelandwillarrive.

.Askhertoarrangeyourmeeting.

.Write30-40wordsonyourAnswerSheet.

答案：

提示：

一般不用信头称呼的形式，也不采用在结尾处署上写信人的名字的方式，而是在备忘录的开头处写明收信人To________，在结尾处写明具体的写信人From___________以及主题：Re：__________ 或Subject：____________。例如：

To: Head Office staff

From: Tom Beck

I have the pleasure of announcing that Ms Sally Jolie has been appointed as the new Sales Manager at Head Office. Ms Jolie is due to join us on Monday 15th. Please give her a friendly welcome when she starts work.

Thank you.

参考答案：

To : Ms. Anne Folster

From:

I have to delay my trip to Hawaii till July,as Mr. Flton Deland will arrive in London on 25th June and discuss the claim face to face. Please arrange our meeting on 26th June.

解析：

暂无解析

1、【题目】题目：InvitationLetter邀请与约见函

答案：

Dear Mr.Black:

To celebrate the 10th anniversary of Shenzhen Trading Co.Ltd,we are holding a dinner party at Hilton Hotel in Shenzhen from 7:00 p.m.to 9:30 p.m.on Saturday,June 6th.

You are cordially welcome to the party so that we can express our sincere appreciation for your generous support.For your information,the party will be attended by other business elite such as Mr.Zang Hong and Li Peng from Beijing International.We believe that this may offer many of us an excellent opportunity to get acquainted with each other.

We do hope that you will be able to join us on this occasion,and look forward to meeting you at the party.

Sincerely yours.

解析：

暂无解析

1、【题目】题目：Describing graphs

答案：

The share price of IBM and AOL showed a upward trend from June until the end of 1998.However, while AOL shares then continued to rise steadily over the next three months, the price of IBM shares fell slightly. By March 1999 both shares were worth about $100.www.for68.com

AOL shares then shot up, almost doubling in value within four weeks. They reached a high of $180 in mid-April before collapsing to just over $100 per share at the beginning of May. There was a slight recovery during that month however, despite this by June 1999 the price of AOL shares was once again about $100. In contrast, despite minor fluctuations, IBM shares made a steady recovery over the three month period, finishing at just over $100, almost equal to AOL.

解析：

暂无解析