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根据要求撰写商业信函
1.Writealettertoyourcustomerincludingthefollowinginformation.
（1）收到对方5月24日对于受损货物的申诉信并表示遗憾。
（2）表明货物离开时状态良好，并出具清洁提单为证。推测受损货物可能是由于运输途中不当装卸所致。
（3）建议对方向船运公司索赔。
（4）表示愿意协助对方处理此事。
2.Writealetter.
Youhavereceivedaletteroftheexporter,Kee&Co.,Ltd,wantstoextendtheL/CNW1415tothe31stofMayandthe15thofJuneforshipmentandnegotiationrespectively.Writeareplytotheletter,telltheexporterthatduetothecomplicatedformalitiesofapplyingforlicenceanditsvalidity,youcannotextendtherelevantL/C.
3.Writealetterofcomplainttothesupplier,informingthemthatmanyofthevasesdeliveredon7Septemberwerebrokenandthatthepackingappearstohavebeenatfault.Askthemtoreplacethebrokenware.
4.WritetoBankofEnglandaskingthemtoopenanirrevocableletterofcreditforUSD3000infavourofStarLtd.tocoveraconsignmentofSteels.Thecreditistobeavailablefor…monthsfromthedateofyourletter.Thesupplier’sdraftat60dayswillbeacceptedbythebank’scorrespondentinIndia.