OurcompanyEasternEnergyisheretohelpandprovideyouwithpersonaladviceonanymattersconnectedwithyourbilloranyotherquestionsaboutyourgasandelectricitysupply.MovingHomePleasegiveasmuchnoticeaspossibleifyouar

OurcompanyEasternEnergyisheretohelpandprovideyouwithpersonaladviceonanymattersconnectedwithyourbilloranyotherquestionsaboutyourgasandelectricitysupply.

MovingHome

Pleasegiveasmuchnoticeaspossibleifyouaremovinghomebutatleast48hoursrequiredforustomakethenecessaryarrangementsforyourgasandelectricitysupply.Pleasetelephoneour24-hourlineat01316753219withdetailsofyourmove.Inmosteaseswearehappytoacceptyourmeterreadingonthedayyoumove.

MeterReading

EasternEnergyusesvarioustypesofmeterrangingfromthetraditionaldialmeterstonewtechnologydigitaldisplaymeters.Alwaysreadthemeterfromlefttorightignoringanyreddials.Ifyourequireassistancecontactour24-hourlineat06007310310.

EnergyEfficiencyLine

IfyouwouldlikeadviceontheefficientuseofenergypleasecallourEnergyEfficiencyLineat09957625513.Pleasedonotusethisnumberforanyotherenquiries（询问）.

SpecialServices

Passwords--youcanchooseapasswordsothatwheneverwevisityouathomeyouwillknowitisus.Ifyouwantmoreinformationpleaseringourhelplineat09957290290.

HelpandAdvice

Ifyouneedhelporadvicewithanyissuespleasecontactusat01316440188.

Complaints（投诉）

WehopeyouwillneverhaveaproblemorcausetocomplainbutifyoudopleasecontactourcomplaintshandlingteamatPOBox220StanfieldST556GFortelephoneusat01316753270.

SupplyFailure

Ifyouexperienceanyproblemswithyourelectricitysupplypleasecallfreeat0600783883624hoursaday7daysaweek.

1.Whoisthispassagemostprobablywrittento?

A.Peopleapplyingforenergysupply.

B.Peoplemovinghome.

C.Personsinneedofhelp.

D.EnergyusersofEasternEnergy.

2.Ifyouhaveanycomplaintswhatshouldyoudo?

A.Makeacallorsendamail.

B.ContactHelpandAdvice.

C.Gotothecompanydirectly.

D.Askforspecialservices.

3.Accordingtothepassagewhichofthefollowingistrue?

A.Youarenotexpectedtoreadyourowngasorelectricitymeters.

B.Itisnowcheapertouseg