Twostudentsstartedquarrellingatschool．Onestudentshouteddirtywordsattheotherandafightbegan．Whatcanbedonetostopfightslikethisatschool?Insomeschoolsthedisputantssitdownwithpeermediators(同龄

Twostudentsstartedquarrellingatschool．Onestudentshouteddirtywordsattheotherandafightbegan．Whatcanbedonetostopfightslikethisatschool?Insomeschoolsthedisputantssitdownwithpeermediators(同龄调解人)．Peermediatorsarestudentswithspecialtraininginthiskindofproblems．

Peermediatorshelpthedisputantstotalkinafriendlyway．Herearesomeofthewaystheyuse:

1．Putwhatyouthinkclearlybutdon'tsayanythingtohurttheother．Beginwith“Ifeel…”insteadof“Youalways…”

2．Listencarefullytotheotherpersonwhoisspeaking．Don'tstoptheotherperson'swords．

3．Keeplookingattheotherperson'seyeswhenheorshetalks．

4．Trytoseetheotherperson'ssideoftheproblem．

5．Neverputanyonedown．Sayingthingslike“Youarefoolish”makesthetalkdifficult．

6．Trytofindaresultthatmakesbothpeoplehappy．

Peermediatorsneverdecidetheresultorthewinner．Theydon'tdecidewhoisrightandwhoiswrong．Insteadtheyhelpthetwostudentstofindtheirownwin-winresult．Awin-winresultcanmakeeveryonefeelgood．

Peermediators'workisoftensuccessfuljustbecauseitgetspeopletotalktoeachother．Andgettingpeopletotalktoeachotheristhefirststepinfindingawin-winresult．

1．Theunderlinedworddisputantsreferstothestudents________．

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A．whoshoutdirtywords

B．wholikefighting

C．whoquarrel

D．whoarelazy

2．Whenthereisafightatschool________．

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A．thepeermediatorshelpthedisputantstalkinafriendlyway

B．thepeermediatorsdecidewhothewinneris

C．thetwostudentswhoquarreldecidewhothewinneris

D．thetwostudentssitdownandlistentothepeermediators

3．Peermediators'workis________．

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A．togivelessonstodisputants

B．tohelpfindawaytomakebothsideshappy

C．tofindoutwhostartsaquarrel

D．togivedisputantssomespecialtraining

4．DuringthetalkifyousayYouarelazyorIfeelangry________．

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A．theotherpersonwillbeunhappy

B．theotherpersonwillh