A Lttr of Complaint(一封投诉信)

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[范文]

Jun 8, 2003

Dar Customr Srvic Rprsntativ,

I am writing to comp[ain about th bad dlivry srvic of your company.

Th IBM Dsktop computr w ordrd from your stor two wks ago finally arrivd ystrday. Thr wr not any signs of damag to th packing cas at all, but whn w opnd it, w found, much to our surpris, that th back covr had bn crackd and th scrn had bn scratchd.

In viw of this, I hav dcidd to mak a formal complaint against your dlivry srvic. I sincrly hop that you will rplac this computr as soon as possibl. If this is not possibl, I will hav no altrnativ but to insist on a full rfund.

I would apprciat anything you can do to hlp us in this mattr.

Yours truly,

(Signatur)